• 8.00 to 20.00 (Mon_Sat)
  • Coimbatore, Tamil Nadu, India.
  • View On Map
  • 8.00 to 20.00 (Mon_Sat)
  • Coimbatore, Tamil Nadu, India.
  • View On Map

Faq’s

Customer Faq’s

Answers for general questions

  • 01. What services does Tamil Automation provide?

    Tamil Automation delivers end-to-end industrial weighing and automation services including system installation, calibration, preventive maintenance, breakdown support, PLC/HMI programming, dynamic checkweigher integration, conveyor automation, and industrial PC–based control solutions.

  • 02. Do you offer calibration services?

    Yes. We provide certified calibration for platform scales, checkweighers, load cells, batching systems, and high-speed dynamic weighing equipment, ensuring accuracy, compliance, and reliable performance.

  • 03. Can you repair or upgrade existing weighing systems?

    Absolutely. We troubleshoot and repair load cells, indicators, signal conditioners, sensors, motor drives, and weighing electronics.

    We also retrofit legacy systems with modern PLC/HMI or IPC architectures to enhance speed, stability, and data connectivity.

  • 04. Which industries do you serve?

    We support multiple sectors including food processing, packaging, logistics, precision manufacturing, agriculture, and custom automation environments.

  • 05. Can you integrate weighing systems with PLC/HMI?

    Yes. We specialize in seamless integration with major PLC and HMI platforms such as Delta & Others ensuring stable communication and real-time data acquisition.

  • 06. Do you offer cloud or IoT-based solutions?

    Yes. We develop advanced IoT dashboards using MQTT, HTTP, and REST APIs for live production monitoring, weight analytics, traceability, batch reports, alarms, and remote equipment diagnostics.

  • 07. Do you set up dynamic checkweighers?

    Yes. Our expertise includes high-speed load-cell tuning, conveyor speed optimization, digital filtering, product database setup, reject system logic, HMI visualization, and cloud-connected analytics—ideal for modern smart factory environments.

  • 08. What brands of load cells and indicators do you support?

    We support global brands including Mettler Toledo , Flintec, HBM and others.

  • 09. How fast is your service response?

    We provide rapid support with same-day or next-day response based on service location and criticality.

  • 10. Do you offer AMC (Annual Maintenance Contracts)?

    Yes. We provide structured AMC plans covering weighing machines, checkweighers, automation panels, conveyors, sensors, and industrial networking components.

  • 11. Can you customize automation solutions?

    Yes. We engineer tailor-made solutions including PLC logic design, SCADA/HMI development, weigh-scale integration, conveyor control algorithms and industrial PC applications.

  • 12. What should I do if my weighing system displays inaccurate readings?

    Verify load-cell connections, inspect the mechanical structure for obstructions, confirm stable mounting, and review indicator diagnostics.

    If inaccuracies persist, our technical team can perform in-depth testing, recalibration, and system optimization.

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